FAQ HAND WAVE Lights

We do not offer RGB LED Lights. Meanwhile, EShine LED lights come in two white color temperatures: Cool White - 6000K, Warm White - 3000K.

The sensing distance is 2-3 inches from the sensor.

Turn on the LED Light with a wave of your hand under the sensor. After the lights are turned on, simply hold your hand under the sensor for over 1 second to adjust the brightness of all the lights from 10% to 100%.

There is no timer. The LED lights will remain illuminated until you wave your hand under the sensor once again to turn them off.

When you turn lights on/off, it will remember your last used brightness level. It will reset memory once you unplug light from the power.

EShine Under Cabinet Lighting is a much safer option compared to traditional light bulbs as they produce minimal heat. This allows you to handle them with ease, without any concerns, even if they have been on for the whole day.

Yes, we offer extension cables to extend the included 3.3ft Interconnect cables, Power Supply cord, and puck lights cables. The extension cable is Male to Female, and can be found here.

To find the user manual for your LED lights, please navigate to the product page for the manual you need. Look for the "Manual" button located directly below the product image carousel, and click on it to access the user manual for your EShine lights.

Yes, absolutely! All of our 12V LED lights are compatible and interchangeable with each other.

However, please note that our 12x 12" LED bar kit has an operating voltage of 24V DC, so you cannot add LED lights of different lengths to this kit.

Make sure not to overload the power supply, and follow our wattage consumption chart:
💡 Puck light: 2W +/- 10%
💡7" bar: 2W +/- 10%
💡12" bar: 3W +/- 10%
💡20" bar: 5W +/- 10%
💡40" bar: 10W +/- 10%

You can build your own LED lighting kit here.

The length of the power supply cord is 4.9 ft (1.5 meters).

The Smart LED lights offer remote control functionality via a smartphone app, compatibility with smart home assistants such as Amazon Alexa and Google Home, and a sleek modern design. With the ability to control your lights from your phone or with voice commands, you can easily adjust the lighting in your home to your liking. Additionally, the new design of the EShine Smart LED Lights adds a touch of modern elegance to any space.

Yes, these Smart LED Lights can be integrated with popular smart home systems such as Amazon Alexa, Google Assistant, and Apple HomeKit. They can also work with many other smart home platforms.

To set up and control your Smart LED Lights using your smartphone or other smart devices, you need to install the "Smart Life" app on your device. Once installed, connect the smart switch to the app by pressing and holding the power button until the blue light starts blinking (long press time > 5 seconds). For detailed instructions on setting up the app, please refer to our multilingual manual at the following link: click here

The main issue with connecting the EShine Smart LED Light switch to the app may be due to a higher frequency WiFi signal. For correct and fast connection, the WiFi range should be 2.4 GHz. Please make sure that this parameter is set correctly.

Yes, you can use Smart switch with all of our plug in LED lights.

Under dark enough condition, automatically powers on when motion is detected within 3 meters, automatically turned off after 20 seconds of inactivity.

There are five different modes available with our Rechargeable lights, which include:

💡 Mode 1 (Always On)

💡 Mode 2 (Motion & Light Sensor)

💡 Mode 3 (Only Motion Sensor)

💡 Mode 4 (Setting Mode)

💡 Mode 5 (OFF)

If you're currently using Mode 2 (Motion & Light Sensor), it's important to note that the motion sensor will only function correctly in dark conditions. Please double-check that you've selected the correct mode for your LED light.

Yes, you can adjust the delay time using Mode 4 (Setting Mode). Here you can adjust delay time using dimmer switch button (see details at point 4 of the manual). After turning ON the light, short press the power switch three times, red and green indicator flash together, it enters into Setting Mode.

The operating time of the battery will depend on the brightness level that is being used in the Always ON mode. Here are the estimated operating times for each of the three sizes (10"/17"/24"):

💡 At 100% brightness, the operating time will be approximately 4.5 hours for the 10" light | 4.5 hours for the 17" light | 4.5 hours for the 24" light.

💡 At 65% brightness, the operating time will be approximately 6.5 hours for the 10" light | 6.5 hours for the 17" light | 6.5 hours for the 24" light.

💡 At 30% brightness, the operating time will be approximately 15 hours for the 10" light | 15 hours for the 17" light | 15 hours for the 24" light.

Please keep in mind that these are only estimates and the actual operating time may vary depending on factors such as usage patterns, temperature, and other variables.

Yes, Rechargeable bar can run continuously if always plugged in (“Always On” mode). In this case it will work while it's charging.

Yes, since the rechargeable bar has built-in magnet, you can attach it anywhere on the ironwork. If this is not possible, you can use screws or 3M magnetic adhesive tape, which you can remove with sharp knife.

3200K (Warm White) is traditional yellowish color and associated with the warming light of fire. Is more yellowish-white. Warm White is perfect for creating a cosy atmosphere in areas you want to chill with friends and family.5000K (Day White) is a neutral white light. It can be compared to the color of the midday sun. Has a more bluish tone. If you’re looking to create a natural effect, daylight is the colour for you. It mimics natural light and can be comfortably used anywhere in your home.

The charging time for correct operation of the rechargeable battery 10"/17"/24" is 2:30-3:30/4:00-5:00/5:00-6:00 hours. For charging Rechargeable light package includes 1x USB Cable. Current of the power source should be more than 1A for charging, so the regular cellular charger will do nicely.

Motion Activated Rechargeable bar has the PIR motion sensor and five operating modes:
Mode 1 (Always On/Turning light ON)
Mode 2 (Motion & Light Sensor)
Mode 3 (Only Motion Sensor)
Mode 4 (Setting Mode)
Mode 5 (OFF)
The motion sensor automatically turns ON the light when motion is detected within 3 meters, and automatically turns it OFF after 20 seconds (adjustable) of inactivity.

Hand Wave Activated Rechargeable bar has the Hand Wave sensor.
To control the on/off functions of this bar, you need to wave your hand under the sensor.
The sensing distance is 2–3 inches from the sensor.

If you're experiencing issues with the sensor, there are a few things you can check to troubleshoot the problem:

1. Make sure the power plug cord is connected to the bar with the sensor on the side marked "Connect Power".
2. Check that the bar with the sensor is the first in line.
3. Ensure that there are no objects within 4 inches of the sensor (such as a wall, cabinet lip, wood board, or kitchen supplies), which could block the sensor and interfere with its hand wave activation and dimming function.
4. Try connecting the power supply cord to the opposite side of the bar with the sensor to see if the sensor starts working.

If none of these options solve the issue, please contact our customer service at service@eshinestore.com

The number of light bars you'll need will depend on how much light you want. Based on our experience and customer feedback, here are our recommendations:

💡 For cabinets up to 12 inches, we suggest using a 7 inch LED bar.
💡 For cabinets up to 20 inches, we suggest using a 12 inch LED bar.
💡 For cabinets up to 30 inches, we suggest using a 20 inch LED bar.
💡 For cabinets up to 60 inches, we suggest using a 40 inch LED bar.

It's important to keep in mind that each project is unique and these are only basic recommendations to provide sufficient light for your cabinet, shelf, workspace, and so on. Some customers may choose to install multiple panels together for a desired effect and brightness. You can easily upgrade your lighting system by ordering additional pieces from EShine. All components and accessories are sold separately for easy expansion.

Yes, all of 12V EShine lighting kits are fully modular, so it's easy to add more lighting bars later on. Just make sure that your power supply has enough wattage and that the voltage is similar to that of the existing system. This is very important, as connecting a bar with a different voltage will not work with your current system.
Make sure not to overload the power supply, and follow our wattage consumption chart:
💡 Puck light: 2W +/- 10%
💡7" bar: 2W +/- 10%
💡12" bar: 3W +/- 10%
💡20" bar: 5W +/- 10%
💡40" bar: 10W +/- 10%

Make sure that the total sum of wattage in your system does not exceed the capacity of your power supply. For example, if a 12 inch bar consumes 3W, you can add up to 4 12 inch LED bars to a 12W power supply.

No, it is not possible to have two LED bars with sensor in a single chain. Only one bar with sensor can be used in a daisy chain and it must be the first light in the line.

If you want to use two sensor LED bars with one power supply, you can split them onto two separate sides using a splitter (which should be connected to the power supply cable). Each bar will be controlled on/off on its own and will have a dimming function on it's side.

Yes, you can control EShine Under Cabinet Lighting by EShine dimmer switch, but you will need to bypass sensor. To bypass sensor you need to connect power cord to opposite side of marked side of the bar with sensor (marked “Connect Power”). This way light can be controlled by the switch and dimmer or plug/unplug power supply.

If you wish to control your EShine LED lights with a regular wall switch, you can do so by hardwiring them with a transformer that converts the voltage from 110V to 12V DC, since the operating voltage for our LED lights is 12V DC. You will need to bypass the sensor of the LED bar (if you have one).
We recommend that you consult with a licensed electrician for this type of installation to ensure proper wiring and safety.

Please note that our 12x12" LED lights kit has an operating voltage of 24V DC and is compatible with 24V transformers only.

Yes, you can hardwire your EShine Under Cabinet Lighting, but you will need to obtain a transformer to convert the voltage from 110V to 12V DC, as the operating voltage for our lights is 12V DC. We recommend that you consult with a licensed electrician for this type of installation to ensure proper wiring and safety.

Please note that our 12x12" LED lights kit has an operating voltage of 24V DC and is compatible with 24V transformers only.

Yes, it is possible to adjust the brightness of your EShine LED lights with a 110V wall dimmer. However, to do so, you will need to get a DIMMABLE transformer that can convert the voltage from 110V to 12V DC, since the operating voltage for our LED lights is 12V DC. Here is the link.
Also, you will need to bypass the sensor (if you have one) by connecting the power supply cord to the opposite end of the LED bar with sensor.

Please note that if you have our 12x12" LED lights kit, which has an operating voltage of 24V DC, you will need to purchase a 24V 60W dimmable transformer that is compatible with your 110V wall dimmer. For safety reasons, we recommend consulting with a licensed electrician for proper installation.

You may calculate how many lights you can use with power supply. Wattage of our lights:

💡 Puck light - 2W+/-10%
💡7" bar - 2W+/-10%
💡12" bar - 3W+/-10%
💡20" bar - 5W+/-10%
💡40" bar - 10W+/-10%

Sum up the wattage of all your LED lights, based on number you get +/-10% choose desired power supply. EXAMPLE: 2x 12 inch bars +1x 20 inch bar + 1x Puck light

Total wattage for this chain: 2x3W+5W+2W=13W

12V DC 12W Power supply can be suitable since 13W not going over 10% of power adapter capacity.

Attention! 12V bars are not compatible with 24V bars and power supply!

We offer each of our customers the ability to build their own custom LED lights kit suitable for their project. To do this, we have developed a special builder where you can easily assemble and place your order. Here is the link to our builder: click here.

EShine LED Lighting Kit comes with Limited 3-Year Warranty. This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, we will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

The warranty on Rechargeable bars is 1 year.

We always appreciate feedback from our customers, as it helps us improve our services and products to better meet your needs. You can leave a review for your EShine purchase on the product page of our website or on any of our social media outlets, including Facebook, Twitter, Pinterest, Google+, YouTube, and Instagram. We also welcome feedback via email at service@eshinestore.com. Additionally, you can leave a review on Trustpilot to help others make informed decisions about their purchases. If you ordered EShine LED lights from Amazon, you can leave a review on their website as well. We value every word and are always here to listen.

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